Last updated 20 September 2026
Send a message to support@redmonlabs.com from the email address the account uses, with
the subject Delete my account. We do not need a reason. We will confirm within
7 days and complete the deletion within 30.
Tap PLAYER ACCOUNT on the main menu, then Delete account. You will be asked to confirm once.
You do not have to close your account to get rid of things, and you do not have to ask us for most of it.
Your finished games. Tap MY GAMES on the main menu. If any of your games have ended there is a button near the bottom reading CLEAR, the number of them, FINISHED — it only appears when there is something to clear. Tapping it destroys those games whole, immediately, instead of waiting for the 90 days below. Games still in progress are refused: ending somebody else's game for them is not ours to do. A very long list is cleared a batch at a time, so tap it again if some remain.
A bug report you sent us. Write to support@redmonlabs.com saying
which one, and we will remove it altogether rather than only taking your name off it.
The push subscription on a device. We do not store a device token. Your handset subscribes to a topic whose name is a random string we made up. Signing out on that device unsubscribes it and notifications to it stop. Signing in again subscribes it afresh.
If you want something else removed, ask. If it is yours, and taking it out does not destroy another player's game, we will do it.
| When | What |
|---|---|
| Immediately | You are signed out and cannot sign in again. Notifications stop and your push subscription is cancelled. You are removed from matchmaking. |
| Immediately | Your name becomes Former player. Anyone mid-match against you sees that rather than a name, and we go back through your games and replace it in the other players' lists too. If you have played more than 400 games, the oldest few keep the old name in those lists until the game itself is deleted — see the 90-day row. |
| Immediately | Games you were playing continue for the other players, with your fleet left on the water so they can finish. They cannot see anything of yours they could not already see. |
| After 30 days | Your account is permanently erased: sign-in record, email address, profile, your copy of your game history, career statistics and purchase record. |
| Within 90 days of each game ending | The games themselves. A game is a single shared record holding both fleets and every shot both ways — see below. |
Why a game takes longer than your account. A game is not stored as your half and their half. It is one record, holding both fleets, every shot in both directions and both players' state together, because that is what a game is. There is no way to take your half out of it without destroying the other player's game as well — and we promised them their finished games for 90 days too.
So we delete every game whole, 90 days after it ends, which happens anyway and to everyone. In the meantime what is left in it is not you: your name is gone from it on day one, and after 30 days there is no account, no profile and no sign-in for it to point at. We would rather tell you this than write a shorter sentence that is not true.
Why 30 days and not instantly? Two reasons, and both are about people rather than about us. Deletion is easy to tap by accident, and a short window means a mistake is recoverable by writing to us. It also lets games already in progress reach an ending instead of collapsing for everyone else. Nothing is used for anything during that window; the account is already closed.
Nothing that identifies you. We keep counts that are not attached to any person — how many matches have been played in total, for example — because they contain nobody's data and cannot be traced back.
Bug reports are the one thing with words in them that stays, and we would rather name it than let you find it later. If you sent us a report, we take your account identifier and your name off it and keep what you wrote. A report is about the game rather than about you, and deleting it would quietly un-report a fault another player is still hitting. If you would rather one went altogether, say which and we will remove it.
If you granted somebody an account on your licence, you may delete it the same way, from your own email address. Their data follows exactly the same schedule.
If you delete your own account while accounts you granted are still attached to it, we will stop and tell you which ones, because their games run on your licence and we are not going to take that away by surprise. You can then choose to close them alongside your own. We do not leave an account behind with no licence under it.
Write to support@redmonlabs.com within 30 days and we can stop the deletion. After that
it is gone and we cannot bring it back — there is no copy to restore from, which is rather the
point.